Question 1

What exactly is Direct Primary Care?

Accepted Answer

Direct Primary Care is a simple monthly subscription that gives you direct access to primary care at Align Medical Center. Instead of navigating insurance billing after every visit, you pay one predictable monthly fee for access to the primary care services you use most — wellness visits, routine checkups, sick visits, physicals, and minor in-clinic testing. Care is available in clinic or via telehealth, so you can be seen wherever is most convenient. No billing surprises, no waiting weeks for an appointment, and no feeling rushed. Your subscription can also be paired with a high-deductible or catastrophic insurance plan, giving you the best of both worlds — affordable day-to-day care and coverage when you really need it.

Question 2

What is included in the subscription?

Accepted Answer

Your membership covers a wide range of primary care services — such as wellness visits, physicals, routine checkups, sick visits, and minor in-clinic testing like urinalysis, COVID, and flu tests. Some services fall outside the subscription, including med spa treatments, labs, hormone therapy, dry needling, injections, and dispensed medications. We're always upfront about what's covered so there are never any surprises — just ask us if you're unsure about a specific service.

Question 3

Can I use my insurance for DPC visits?

Accepted Answer

No. DPC is a cash-pay subscription model and visits cannot be billed to insurance. You may still use your insurance for outside services like specialists, imaging, or hospital care.

Question 4

Is there a limit on how many visits I can have?

Accepted Answer

No strict limit. You can be seen as often as medically needed. Visits are scheduled through the clinic like any other appointment.

Question 5

Does DPC actually save money?

Accepted Answer

For many patients, yes — especially those paired with a high-deductible or catastrophic insurance plan, or those without insurance at all. Studies show DPC patients experience 36–40% fewer emergency department visits and up to 64% fewer hospitalizations. More access to your provider means smaller problems get addressed before they become expensive ones.